New Avon Representative Tips, Tools, and Helpful Information
New Avon Representative Tips and Information

Let’s face it…when you start anything new, it can be intimidating. Whether you are taking on Avon as a part-time opportunity, embarking on a whole new experience by starting your Avon business as a new mom, or just looking for something fun to do in your spare time…Avon can be a really rewarding and profitable business if you put in the hard work, the time, and dedication. I always recommend to my team; in order to make the most money selling Avon, they should take advantage of all three areas of opportunity: 1) selling from the catalog, 2) selling Avon online, and 3) building an Avon team. I have plenty of other articles with tips on how to be a successful Avon Representative but in this article, I want to cover the basics and answer some frequently asked questions for new Avon Representatives.

Check out the sales tools below to help you get your Avon business up and running.
  1. Daily Care Collection – Use the Daily Care Collection to get as many new customers as you can. It’s much cheaper to pass out a flyer than it is to buy more catalogs.
  2. Avon Website Discount for 1st Time Customers – Use the discount image to post online. Any customer can use the WELCOME10 code one time to get 10% off their online order.
  3. Avon Free Shipping on Orders of $40+ – When your customers place online orders of $40 or more, shipping is always free!
  4. Avon Online Recruiting Images – Use these images to attract new team members! Read the album description to learn how to sign someone up on your team.
  5. Avon Free Shipping Labels – Use this free shipping label template with Avery 5979 labels on the front of your books to encourage online shopping!
  6. Avon Online Charts – Use these charts to help customers pick out the right product.
Here are steps on how to place your first Avon order. Some steps may look a little different on

How do I know when my first Avon order is due?

Avon catalogs are numbered by campaigns. Every two weeks, Avon Representatives start selling from a new Avon campaign. The selling cycle for 2017 is campaign 1 – campaign 26. To find out which day your orders are due, you can find your Avon campaign schedule on To find your campaign order due dates, log in to – click on my account – key campaign dates.

How do I know how much money I make selling Avon?

When you become an Avon Representative, you earn 20 – 50% commission based on the size of your order. There are additional earnings opportunities though selling Avon online and starting your own Avon team by recruiting others to sell Avon. Avon also offers many exciting incentives to earn prizes like trips, cars, and more to reward you for your hard work! For more information on your earnings as an Avon Representative, read this article: How much do you make Selling Avon?

The percentage of commission you earn will depend on the total of all of the orders you turn in for each campaign. You can find the earnings chart on – click on Earning Opportunities – Earnings Chart. Avon is an opportunity based on “the more you sell, the more you earn” so in order to make the most of every campaign, be sure to turn in large orders and get to know your earnings chart so you don’t miss out on the next earnings level by a small amount.

See the Avon earnings chart below:

  • $0 – $149.99: 20%
  • $150 – $299.99: 30%
  • $300 – $499.99: 35%
  • $500+: 40%

How do I get paid as an Avon Representative?

When you sign up to become an Avon Representative, you are becoming an Independent Sales Representative and not an employee of Avon Products. You will not receive a paycheck from Avon for selling products face-to-face. When taking orders from customers face-to-face, you collect the total amount of their order + the order processing charge + sales tax. Once you have collected and submitted all of your Avon orders for a given campaign, Avon will bill you for the cost of the products, the One Simple Fee, and sales tools. Since Avon bills you for the cost of the products, the One Simple Fee, and any sales tools you order…the amount left over from your customers’ payments is your profit. See the example below:

Amount Collected from Customers – Amount you Owe Avon (Cost of Products + One Simple Fee + Sales Tools) = Your Profit

In order to figure out how much money you made on your orders, you can look at your invoice once your order has billed and find the line that says estimated earnings. Be sure to subtract the cost of any sales tools and fees from this amount to find out your amount of profit. The sales tax amount is not one of the costs you should subtract from your earnings since you collected this money from your customers and are passing it on to Avon to pay for you. Find ways to conserve in the beginning like recycling brochures (ask for the brochures back when your customers has placed their order or ask them to pass it on to a friend).

How does selling Avon online work?

When you start selling Avon, you can sell Avon door-to-door or sell Avon online. You can also decide whether you want to sell Avon online only or sell traditionally and online. I recommend trying both until you start excelling at one or the other. If you are successful traditionally and online, sell Avon both ways to make the most money.

When you set up your Avon website, you can determine whether you want online customers to have the option of direct delivery, representative delivery, or both. If you choose direct delivery only, all online orders will be shipped directly to your customers. Direct delivery orders will be received, processed, and shipped by Avon. If you select representative delivery, customers can place their order on your website but their order will only be put in your online cart…you are still responsible for placing the order, collecting payment, and delivering the order. If you choose both, the customer can pick how they would like their order processed.

Avon offers training courses to help you Sell Avon Online and also provides cutting edge tools to help you promote your Avon website on all of your favorite social media sites. In fact, if you’re someone who wants to start Selling Avon Online Only, I’m a great person to sign up with because I am averaging over $6,800 in online sales per month in 2017 and have recruited the majority of my nationwide team of 1,140 Avon Representatives online. Please keep in mind that online marketing takes time. I do provide videos and tools for my team to learn How to Sell Avon Online and recruit new Avon Representatives online.

How do you get paid when selling Avon online?

Similar to selling Avon traditionally, you do not receive a paycheck for your online sales commission. Instead you receive credits from Avon on your account which either deducts from the balance you owe Avon or accumulates to a credit balance. Once you have a credit balance of $5 or more on your Avon account, Avon will make a direct deposit to your bank account in the amount of the credit balance. The direct deposits post on the 1st and the 15th from Avon (allow 2 business days to see the direct deposit in your bank account). If you do not set up direct deposit, you can request an Avon prepaid card from the Avon Customer Insight Center for reps: 866.513.2866 if you have a credit of $5 or more.

How much can you make selling Avon online?

Your commission earnings percentage for selling Avon online will be determined by adding the amount you sell face-to-face with the amount you sell online to determine your commission percentage on the earnings chart.

Combine your face-to-face sales with your online sales to determine your earnings level:

  • $0 – $149.99: 20%
  • $150 – $299.99: 30%
  • $300 – $499.99: 35%
  • $500+: 40%

Do I have to meet a sales quota with Avon?

The beauty of being your own boss with Avon is there are no sales quotas to meet. You will not be removed as an Avon Representative unless you have six campaigns in a row of not placing an order. You could also suggest to your customers to place the order on your website if they prefer to receive it earlier.

Do I have an Avon sales territory?

Absolutely not! There are no sales territories with Avon which gives you the power to build a huge customer base all over your city, state, or even further. With the power of the Internet, you can sell Avon online to customers all over the USA.

Are there any other costs associated with selling Avon?

Yes, there are a few other costs you should be aware of with selling Avon. Each campaign that you place an order, you will be charged a shipping and handling fee. Don’t worry though…when you collect the .75 cent order charge from your customers, it is yours to keep to cover your Avon selling costs. The only other costs you will be responsible for when selling Avon is buying your own catalogs (starting at $6.49 for a pack of 10 and get less expensive the more you buy), samples (optional), and sales tools (Avon branded sales tools like bags – also optional).

Does Avon provide training?

Yes but because this is your own Avon business, it is up to you to take advantage of Avon events, online training courses, and read Avon materials. Avon will not force you to do anything so you must be self-disciplined and make the most of your business if you want to be a successful Avon Representative.

What’s the best way to make money in the beginning?

In the beginning, it’s easier to get face-to-face orders than it is online but I would do both. The online sales are great once you start getting them but can take longer to build up than traditional sales. You should also consider starting your own team right away. If you’re worried about what to say…don’t. Just find people who are interested in selling and your upline or district manager can help with the rest. The reps that make over $100,000 per year have built up big Avon teams. As far as sales, you may want to consider having a Grand Opening party or event to tell everyone you are now an Avon rep and show them the latest catalog. Be sure to get contact info when you hand out catalogs so you can follow up to see if they want to place an order. Be sure to fill out your invitation list of everyone you know who may be interested in Avon and follow up with them about buying or selling.

Do I have to charge sales tax to my customers?

When a customer places an order with you, it is your responsibility to also collect sales tax. You can usually find your county’s sales tax rate on the county website or by looking for the percentage on the bottom of a receipt from a retail establishment. All you need to do is plug in your tax rate.

For ex: the sales tax rate in my county is 8.25% so if I had a customer whose subtotal came to $100, I would collect $108.25 ($100 * .0825 = $8.25 for sales tax).

Avon Sales Tax Calculator

How do I get Avon brochures?

Your starter kit will come with Avon catalogs. For the following campaigns, you will need to order brochures. They come in packs of 10. To order and see the cost of brochures, go to Order Brochures – then Avon Brochure Pricing Info – in your order cart on You can also order brochures using product number 055745. Since they come in packs of 10, enter a quantity of 1 for a pack of 10, 2 for a pack of 20, etc. You are always ordering brochures two campaigns ahead. Ex: if you are placing an order in campaign 2 and enter product number 055745, you will receive campaign 4 catalogs. If you wanted to order campaign 3 catalogs, you would need to use the drop down menu in your order cart to select campaign 1 and enter product number 055745.

How do I know if I have to place an order / deliver for one of my online customers or if it will ship directly to them?

If your customer chooses direct delivery on your website, it will ship to their house and you will be credited the commission amount on your account. If they choose rep delivery, you will be notified via email from Avon. You will still need to place the order, collect the money, and deliver the order to your customer. Beware of scams as a new rep…my word of advice is to never accept an order from a stranger who is not willing to place the order and pay for it on your eStore. Be especially cautious if they are asking to pay by money order or cashier’s check. Again, I advise not accepting these types of orders…if it seems fishy, it probably is a scam.

Do I receive a discount on my personal orders?

You will receive the same discount as you would earn in profit. You can find the commission levels on this page…depending on the total amount of your orders, you will earn different percentage levels of profit. So if your commission amount was 20%…you would receive a 20% discount on anything you buy for yourself: You can also earn a bigger discount by shopping out of the What’s New catalogs also known as demo books. Those are books specifically for representatives and you can only order 1 of each product unless it says otherwise.

Do you hold team meetings or send out communications to your team?

I usually create email newsletters, blog posts, and videos with tips. I find it’s easier with reps all across the country to do a recording or communication that people can access on their own time since we all have different schedules. I’m happy to work one-on-one with those who are interested. There are also local and regional workshops hosted by Avon corporate.

Here are some helpful affiliated websites for you to order marketing materials:

I hope you have enjoyed this blog post! Below are some helpful phone numbers. Feel free to follow me on Social Media. =)

Congratulations on your new Avon business!

Emily Seagren
2015 Avon Woman of Enterprise
Avon Gold Leader, Avon President’s Council
Avon Customer Service (English): 866.513.2866
Avon Customer Service (Spanish): 866.588.2866
Online Orders: 800.500.2866
Leadership Hotline: 800.468.4600
Free Avon Tips: